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    {"id":13248,"date":"2021-05-03T08:33:21","date_gmt":"2021-05-03T08:33:21","guid":{"rendered":"https:\/\/multiacademstg.wpengine.com\/20000academy\/?page_id=13248"},"modified":"2026-01-22T20:24:33","modified_gmt":"2026-01-22T20:24:33","slug":"paquete-de-documentos-sobre-gestion-de-cambios-itsm","status":"publish","type":"page","link":"https:\/\/staging.advisera.com\/20000academy\/es\/paquete-de-documentos-sobre-gestion-de-cambios-itsm\/","title":{"rendered":"Paquete de Documentos sobre Gesti\u00f3n de Cambios ITSM"},"content":{"rendered":"<div id=\"pl-13248\"  class=\"panel-layout\" ><div id=\"pg-13248-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-13248-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-13248-0-0-0\" class=\"so-panel widget widget_list-with-infos-widget panel-first-child\" data-index=\"0\" ><div id=\"overview\" class=\"panel-widget-style panel-widget-style-for-13248-0-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-list-with-infos-widget so-widget-list-with-infos-widget-default-d75171398898-13248\"\n\t\t\t\n\t\t><section class=\"list-with-info__section\">\n  <div class=\"l-section\">\n    <div class=\"a-row list-with-info__head\">\n      <h1> Paquete de Documentos sobre Gesti\u00f3n de Cambios ITSM<\/h1>\n      <p>Implemente Gesti\u00f3n de Cambios ITSM usted mismo, y h\u00e1galo f\u00e1cil y eficientemente con nuestro Paquete de Documentaci\u00f3n.<\/p>\n    <\/div>\n    <div class=\"a-row list-with-info__content\">\n\n      <div class=\"list-with-info\">\t  \t \n\t\t                <div class=\"list-with-info__title\">\n          <h2 class=\"heading-alt\">Gu\u00eda paso a paso con <span style=\"color: #1a7bb1;\">SOPORTE DE EXPERTO EN DIRECTO<\/span><\/h2>\n\n        <\/div>\n        <ul class=\"list-with-info__list\">\n                                    <li>\n                <span class=\"info-list__check\">    <svg fill=\"currentColor\" class=\"tj-c-icon tj-c-icon--sm tj-c-icon--green\">\n        <use xlink:href=\"https:\/\/staging.advisera.com\/20000academy\/wp-content\/themes\/academy_v2.0\/sprite\/icons.svg#check\"><\/use>\n    <\/svg>\n    <\/span>\n                <p><strong>5 plantillas de documentos<\/strong> \u2013 acceso ilimitado a todos los documentos necesarios para realizar la Gesti\u00f3n de Cambios<\/p>\n\n                                  <div class=\"tooltip--wrapper\">\n                    <span class=\"tooltip--icon\">    <svg fill=\"currentColor\" class=\"tj-c-icon tj-c-icon--sm tj-c-icon--green\">\n        <use xlink:href=\"https:\/\/staging.advisera.com\/20000academy\/wp-content\/themes\/academy_v2.0\/sprite\/icons.svg#info\"><\/use>\n    <\/svg>\n    <\/span>\n                    <div class=\"tooltip--text\"><p>Pol\u00edticas, procedimientos, planes y formularios editables en MS Word y MS Excel que usted puede adaptar a las necesidades de la compa\u00f1\u00eda.<\/p>\n<\/div>\n                  <\/div>\n                              <\/li>\n                                                <li>\n                <span class=\"info-list__check\">    <svg fill=\"currentColor\" class=\"tj-c-icon tj-c-icon--sm tj-c-icon--green\">\n        <use xlink:href=\"https:\/\/staging.advisera.com\/20000academy\/wp-content\/themes\/academy_v2.0\/sprite\/icons.svg#check\"><\/use>\n    <\/svg>\n    <\/span>\n                <p><strong>Soporte mediante correo electr\u00f3nico<\/strong><\/p>\n\n                                  <div class=\"tooltip--wrapper\">\n                    <span class=\"tooltip--icon\">    <svg fill=\"currentColor\" class=\"tj-c-icon tj-c-icon--sm tj-c-icon--green\">\n        <use xlink:href=\"https:\/\/staging.advisera.com\/20000academy\/wp-content\/themes\/academy_v2.0\/sprite\/icons.svg#info\"><\/use>\n    <\/svg>\n    <\/span>\n                    <div class=\"tooltip--text\"><p> Responderemos sus preguntas en el plazo de 1 d\u00eda h\u00e1bil. Puede enviar hasta 10 preguntas por mes.<\/p>\n<\/div>\n                  <\/div>\n                              <\/li>\n                                                <li>\n                <span class=\"info-list__check\">    <svg fill=\"currentColor\" class=\"tj-c-icon tj-c-icon--sm tj-c-icon--green\">\n        <use xlink:href=\"https:\/\/staging.advisera.com\/20000academy\/wp-content\/themes\/academy_v2.0\/sprite\/icons.svg#check\"><\/use>\n    <\/svg>\n    <\/span>\n                <p><strong>Revisi\u00f3n realizada por expertos de un documento<\/strong><\/p>\n\n                                  <div class=\"tooltip--wrapper\">\n                    <span class=\"tooltip--icon\">    <svg fill=\"currentColor\" class=\"tj-c-icon tj-c-icon--sm tj-c-icon--green\">\n        <use xlink:href=\"https:\/\/staging.advisera.com\/20000academy\/wp-content\/themes\/academy_v2.0\/sprite\/icons.svg#info\"><\/use>\n    <\/svg>\n    <\/span>\n                    <div class=\"tooltip--text\"><p> Despu\u00e9s de completar el documento, puede enviarlo para su revisi\u00f3n, y le proporcionaremos nuestros comentarios sobre aquello que usted necesita mejorar para cumplir con la norma.<\/p>\n<\/div>\n                  <\/div>\n                              <\/li>\n                                                <li>\n                <span class=\"info-list__check\">    <svg fill=\"currentColor\" class=\"tj-c-icon tj-c-icon--sm tj-c-icon--green\">\n        <use xlink:href=\"https:\/\/staging.advisera.com\/20000academy\/wp-content\/themes\/academy_v2.0\/sprite\/icons.svg#check\"><\/use>\n    <\/svg>\n    <\/span>\n                <p><strong>Una hora de consultor\u00eda en vivo personalizada y en l\u00ednea<\/strong><br \/>\ncon un experto ISO 20000<\/p>\n\n                                  <div class=\"tooltip--wrapper\">\n                    <span class=\"tooltip--icon\">    <svg fill=\"currentColor\" class=\"tj-c-icon tj-c-icon--sm tj-c-icon--green\">\n        <use xlink:href=\"https:\/\/staging.advisera.com\/20000academy\/wp-content\/themes\/academy_v2.0\/sprite\/icons.svg#info\"><\/use>\n    <\/svg>\n    <\/span>\n                    <div class=\"tooltip--text\"><p>Nuestro experto hablar\u00e1 con usted a trav\u00e9s de Zoom, MS Teams o del tel\u00e9fono, a una hora que sea conveniente para usted, donde discutir\u00e1n c\u00f3mo resolver cualquier cuesti\u00f3n que tenga que afrontar durante la implementaci\u00f3n; el experto adem\u00e1s le proporcionar\u00e1 consejos sobre los siguientes pasos a dar en su proyecto.<\/p>\n<\/div>\n                  <\/div>\n                              <\/li>\n                              <\/ul>\n        <div class=\"additional-text\">\n          <p>Totalmente optimizado para<br \/>\n<strong>peque\u00f1as y medianas<\/strong> empresas<\/p>\n\n        <\/div>\n      <\/div>\n\n      <div class=\"list-with-info__video-wrapper\">\n        <div class=\"list-with-info__video\">\n          <div class=\"list-with-info__video-frame\">\n                            <img decoding=\"async\" class=\"lazy-load-c\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" width=\"400\" height=\"240\" data-src=\"https:\/\/staging.advisera.com\/20000academy\/wp-content\/themes\/academy_v2.0\/images\/newsite\/empty-laptop-frame.png\" alt=\"video thumbnail\">\n              <a href=\"https:\/\/player.vimeo.com\/video\/261007967\" class=\"wplightbox\" data-width=\"1280\" data-height=\"720\" data-is-btn=\"true\" target=\"_blank\" rel=\"noopener\">\n                <img decoding=\"async\" class=\"list-with-info__video-img lazy-load-c\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-src=\"\/wp-content\/uploads\/sites\/6\/2021\/11\/toolkit-video-20000-itsm-cm-es.png\" alt=\"How do the toolkits work?\">\n              <\/a>\n              \n          <\/div>\n          <div class=\"pricing__text\">\n            <div class=\"pricing__language\">\n              <div class=\"pricing__language-text\">\n                <p>IDIOMA DEL PAQUETE DE DOCUMENTOS<\/p>\n                                  <div class=\"dropdown\">\n                    <button class=\"dropbtn\">Spanish     <svg fill=\"currentColor\" class=\"tj-c-icon tj-c-icon--sm tj-c-icon--green\">\n        <use xlink:href=\"https:\/\/staging.advisera.com\/20000academy\/wp-content\/themes\/academy_v2.0\/sprite\/icons.svg#angle-arrow-down\"><\/use>\n    <\/svg>\n    <\/button>\n                    <div class=\"dropdown-content\">\n                                              <a href=\"https:\/\/staging.advisera.com\/20000academy\/\">English<\/a>\n                                              <a href=\"https:\/\/staging.advisera.com\/20000academy\/de\/\">Deutsch<\/a>\n                                          <\/div>\n                  <\/div>\n                              <\/div>\n              <div class=\"pricing__language-price\">\n\t\t\t\t                    \t\t\t\t\t  <span class=\"pricing__language-price-small\">US<\/span>\n                    \t\t\t\t\t  <span class=\"pricing__language-price-big\">$229<\/span>\n                    \t\t\t\t\t\n\t\t\t\t\t\t\t  \n              <\/div>\n            <\/div>\n            <a href=\"https:\/\/shop.staging.advisera.com\/order\/checkout.php?PRODS=37403479&amp;QTY=1&amp;CART=1&amp;CARD=1&amp;SHORT_FORM=1&amp;LANG=es&amp;CURRENCY=USD\" class=\"pricing__button push-campaign-utms optimize__original\" rel=\"noopener noreferrer nofollow\" data-button-inner-text=\"Purchase button - top\" data-eventcategory=\"\">PROCEDA A PAGAR<\/a>\n            \n            \n            <div class=\"pricing__countries\">\n              <div><p>CLIENTES DE <strong>107 PA\u00cdSES<\/strong><\/p>\n<\/div>\n              <div class=\"pricing__paycards\">\n                <img decoding=\"async\" class=\"lazy-load-c\" width=\"155\" height=\"21\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-src=\"https:\/\/staging.advisera.com\/20000academy\/wp-content\/themes\/academy_v2.0\/images\/newsite\/cards4.png\" alt=\"payment cards\">\n              <\/div>\n            <\/div>\n            <div class=\"pricing__lock\">\n              <img decoding=\"async\" class=\"lazy-load-c\" width=\"17\" height=\"26\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-src=\"https:\/\/staging.advisera.com\/20000academy\/wp-content\/themes\/academy_v2.0\/images\/newsite\/lock-icon.png\" alt=\"security key image\">\n              <span>100% secure online billing<br>AES-256bit SSL safe<\/span>\n            <\/div>\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section><\/div><\/div><\/div><script id=\"toolkit-docs-genered\">window.toolkit_docs = {\n                tabs:[[{\"t\":\"Solicitud de cambio y registro del cambio\",\"doc_link\":\"https:\\\/\\\/staging.advisera.com\\\/20000academy\\\/es\\\/documentation\\\/solicitud-de-cambio-y-registro-del-cambio-iso-20000\\\/\",\"url\":\"\\\/wp-content\\\/uploads\\\/sites\\\/6\\\/2021\\\/04\\\/09.1.2_Apendice_1_RfC_y_Reg_cambio_20000_Previews_ES.pdf\",\"downloadable\":false,\"active\":false},{\"t\":\"Minutas de reuniones del CAB\",\"doc_link\":\"https:\\\/\\\/staging.advisera.com\\\/20000academy\\\/es\\\/documentation\\\/minutas-de-reuniones-del-cab-iso-20000\\\/\",\"url\":\"\\\/wp-content\\\/uploads\\\/sites\\\/6\\\/2021\\\/04\\\/09.1.3_Apendice_2_Minutas_Reuniones_CAB_20000_Previews_ES.pdf\",\"downloadable\":false,\"active\":false},{\"t\":\"Calendario de cambios\",\"doc_link\":\"https:\\\/\\\/staging.advisera.com\\\/20000academy\\\/es\\\/documentation\\\/calendario-de-cambios-iso-20000\\\/\",\"url\":\"\\\/wp-content\\\/uploads\\\/sites\\\/6\\\/2021\\\/04\\\/09.1.4_Apendice_3_Calendario_cambios_20000_Previews_ES.pdf\",\"downloadable\":false,\"active\":false},{\"t\":\"Proceso de gesti\u00f3n de cambios\",\"doc_link\":\"https:\\\/\\\/staging.advisera.com\\\/20000academy\\\/es\\\/documentation\\\/proceso-de-gestion-de-cambios-iso-20000\\\/\",\"url\":\"\\\/wp-content\\\/uploads\\\/sites\\\/6\\\/2021\\\/04\\\/09.1_Proceso_de_gestion_de_cambios_20000_Previews_ES.pdf\",\"downloadable\":false,\"active\":false},{\"t\":\"Pol\u00edtica de gesti\u00f3n de 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class=\"l-section\">\n        <div class=\"a-row\">\n            <div class=\"a-title-wrapper\">\n                <h2 class=\"universal-h2\">DOCUMENTOS DEL PAQUETE<\/h2>\n                <p>Vea CADA plantilla en el Paquete de Documentos sobre Gesti\u00f3n de Cambios ITSM \u2013 \u00a1gratis! \u2013 antes de tomar la decisi\u00f3n de compra.<\/p>\n            <\/div>\n                        <div id=\"accordion-tabs\" class=\"academy-tabs\">\n                            <\/div>\n                    <\/div>\n\n        \n                    <div class=\"tabs-accordion__bottom-btn\">\n                <a data-modal-id=\"free-preview-modal\" data-button-inner-text=\"Download free demo button - middle\" class=\"modal__open pricing__button_demo\">\n                    DESCARGUE DEMO GRATUITO\n                <\/a>\n            <\/div>\n        \n            <\/div>\n<\/section><\/div><\/div><\/div><div id=\"panel-13248-0-0-2\" class=\"so-panel widget widget_circle-column-widget\" data-index=\"2\" ><div id=\"value\" class=\"panel-widget-style panel-widget-style-for-13248-0-0-2\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-circle-column-widget so-widget-circle-column-widget-default-d75171398898-13248\"\n\t\t\t\n\t\t><section class=\"circle-column__section\">\n    <div class=\"l-section\">\n        <h2>PAQUETE DE DOCUMENTOS SOBRE GESTI\u00d3N DE CAMBIOS ITSM:<\/h2>\n        <h3>\u00bfADECUADO PARA SU NEGOCIO?<\/h3>\n\n        <div class=\"a-row\">\n            <div class=\"circle-column__wrap\">\n                                                <div class=\"circle-column\">\n                                        <img decoding=\"async\" class=\"lazy-load-c\" width=\"50\" height=\"52\" src=\"data:image\/svg+xml,%3Csvg%20xmlns=&#039;http:\/\/www.w3.org\/2000\/svg&#039;%20viewBox=&#039;0%200%20211%2076&#039;%3E%3C\/svg%3E\" data-src=\"\/wp-content\/uploads\/sites\/6\/2021\/03\/bank.png\" alt=\"-\">\n                                        <p>\u00bfEs una empresa peque\u00f1a o mediana?<\/p>\n                <\/div>\n                                                                <div class=\"circle-column\">\n                                        <img decoding=\"async\" class=\"lazy-load-c\" width=\"50\" height=\"52\" src=\"data:image\/svg+xml,%3Csvg%20xmlns=&#039;http:\/\/www.w3.org\/2000\/svg&#039;%20viewBox=&#039;0%200%20211%2076&#039;%3E%3C\/svg%3E\" data-src=\"\/wp-content\/uploads\/sites\/6\/2021\/03\/file.png\" alt=\"-\">\n                                        <p>\u00bfEst\u00e1 buscando minimizar el tiempo y el costo de implementaci\u00f3n?<\/p>\n                <\/div>\n                                                                <div class=\"circle-column\">\n                                        <img decoding=\"async\" class=\"lazy-load-c\" width=\"50\" height=\"52\" src=\"data:image\/svg+xml,%3Csvg%20xmlns=&#039;http:\/\/www.w3.org\/2000\/svg&#039;%20viewBox=&#039;0%200%20211%2076&#039;%3E%3C\/svg%3E\" data-src=\"\/wp-content\/uploads\/sites\/6\/2021\/03\/warning-1.png\" alt=\"-\">\n                                        <p>\u00bfEst\u00e1 buscando plantillas concisas y f\u00e1ciles de usar?<\/p>\n                <\/div>\n                                            <\/div>\n                        <div class=\"cricle-column__bottom-text\"><p>Hemos entendido sus necesidades, encontrado las respuestas a sus preguntas y desarrollado nuestro Paquete sobre Gesti\u00f3n de Cambios ITSM especialmente para su empresa. Nuestro paquete no requiere la realizaci\u00f3n de todos los documentos que necesita una gran corporaci\u00f3n mundial. Por el contrario, incluye solo aquellos documentos que SU negocio necesita.<\/p>\n<\/div>\n                    <\/div>\n    <\/div>\n<\/section>\n<\/div><\/div><\/div><div id=\"panel-13248-0-0-3\" class=\"so-panel widget widget_payment-toolkit-widget\" data-index=\"3\" ><div class=\"panel-widget-style panel-widget-style-for-13248-0-0-3\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-payment-toolkit-widget so-widget-payment-toolkit-widget-default-d75171398898-13248\"\n\t\t\t\n\t\t><section class=\"payment-toolkit__section\">\n    <div class=\"l-section\">\n        \n        <div class=\"a-row\">\n                        <div class=\"pricing__text\">\n                <div class=\"pricing__language\">\n                    <div class=\"pricing__language-text\">\n                        <p>IDIOMA DEL PAQUETE DE DOCUMENTOS<\/p>\n                                                <div class=\"dropdown\">\n                            <button class=\"dropbtn\">Spanish     <svg fill=\"currentColor\" class=\"tj-c-icon tj-c-icon--sm tj-c-icon--green\">\n        <use xlink:href=\"https:\/\/staging.advisera.com\/20000academy\/wp-content\/themes\/academy_v2.0\/sprite\/icons.svg#angle-arrow-down\"><\/use>\n    <\/svg>\n    <\/button>\n                            <div class=\"dropdown-content\">\n                                                                <a href=\"https:\/\/staging.advisera.com\/20000academy\/\">English<\/a>\n                                                                <a href=\"https:\/\/staging.advisera.com\/20000academy\/de\/\">Deutsch<\/a>\n                                                            <\/div>\n                        <\/div>\n                                            <\/div>\t\t\t\t\t\n                    <div class=\"pricing__language-price\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"pricing__language-price-small\">US<\/span>\n\t\t\t\t\t\t\t<span class=\"pricing__language-price-big\">$229<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\n                    <\/div>\n                <\/div>\t\t\t\t\n                <a href=\"https:\/\/shop.staging.advisera.com\/order\/checkout.php?PRODS=37403479&amp;QTY=1&amp;CART=1&amp;CARD=1&amp;SHORT_FORM=1&amp;LANG=es&amp;CURRENCY=USD\" class=\"pricing__button push-campaign-utms optimize__original\" rel=\"noopener noreferrer nofollow\" data-button-inner-text=\"Purchase button - middle\" data-eventcategory=\"\">Comprar ahora<\/a>\n                                <a data-modal-id=\"free-preview-modal\" data-button-inner-text=\"Download free demo button - middle\" class=\"modal__open pricing__button_demo\">\n                    DESCARGUE DEMO GRATUITO\n                <\/a>\n                \n                \n                <div class=\"pricing__countries\">\n                    <div><p>Vendido en <strong>107 pa\u00edses<\/strong><\/p>\n<\/div>\n                    <div class=\"pricing__paycards\">\n                        <img decoding=\"async\" class=\"lazy-load-c\" width=\"155\" height=\"21\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-src=\"https:\/\/staging.advisera.com\/20000academy\/wp-content\/themes\/academy_v2.0\/images\/newsite\/cards4.png\" alt=\"payment cards\">\n                    <\/div>\n                <\/div>\n                <div class=\"pricing__lock\">\n                    <img decoding=\"async\" class=\"lazy-load-c\" width=\"17\" height=\"26\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-src=\"https:\/\/staging.advisera.com\/20000academy\/wp-content\/themes\/academy_v2.0\/images\/newsite\/lock-icon.png \" alt=\"security key image\">\n                    <span>100% secure online billing<br>AES-256bit SSL safe<\/span>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n<\/div><\/div><\/div><div id=\"panel-13248-0-0-4\" class=\"so-panel widget widget_3-column-box-widget\" data-index=\"4\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-3-column-box-widget so-widget-3-column-box-widget-default-d75171398898-13248\"\n\t\t\t\n\t\t><\/div><\/div><div id=\"panel-13248-0-0-5\" class=\"so-panel widget widget_accordion-widget\" data-index=\"5\" ><div id=\"features\" class=\"panel-widget-style panel-widget-style-for-13248-0-0-5\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-accordion-widget so-widget-accordion-widget-default-d75171398898-13248\"\n\t\t\t\n\t\t><section class=\"accordion-section\"> \n    <h2 class=\"accordion-section__title title-container\">QU\u00c9 HACE QUE EL PAQUETE DE DOCUMENTOS SOBRE GESTI\u00d3N DE CAMBIOS ITSM SEA ESPECIAL<\/h2>\n    <div class=\"l-section\">\n        <div class=\"a-row\">\n            <div class=\"accordion-wrap\">\n                                                <div class=\"accordion\" id=\"accordion-0\">\n                    <div class=\"accordion-title__wrap\">\n                        <h3 data-acc-btn=\"0\" class=\"accordion-title\">\n                            80% COMPLETO \u2013 GU\u00cdA PARA EL 20% RESTANTE\n                            <span class=\"accordion-title__icon accordion-title__icon--open\">    <svg fill=\"currentColor\" class=\"tj-c-icon tj-c-icon--sm tj-c-icon--green\">\n        <use xlink:href=\"https:\/\/staging.advisera.com\/20000academy\/wp-content\/themes\/academy_v2.0\/sprite\/icons.svg#plus-solid\"><\/use>\n    <\/svg>\n    <\/span>\n                            <span class=\"accordion-title__icon accordion-title__icon--close\">    <svg fill=\"currentColor\" class=\"tj-c-icon tj-c-icon--sm tj-c-icon--green\">\n        <use xlink:href=\"https:\/\/staging.advisera.com\/20000academy\/wp-content\/themes\/academy_v2.0\/sprite\/icons.svg#minus-solid\"><\/use>\n    <\/svg>\n    <\/span>\n                        <\/h3>\n                    <\/div>\n                    <p data-inner-image=\"\/wp-content\/uploads\/sites\/6\/2021\/04\/ISO_documentation_with_guidance_ES.gif\" data-acc-content=\"0\" class=\"accordion-text\">\n                        Hemos hecho el 80% del trabajo que un consultor le cobrar\u00eda. Cualquier parte del documento que pueda haber sido previamente rellenada ya est\u00e1 hecha, y la adaptaci\u00f3n restante que necesita completar usted est\u00e1 claramente se\u00f1alada con comentarios e instrucciones.\n                    <\/p>\n                <\/div>\n                                                                <div class=\"accordion\" id=\"accordion-1\">\n                    <div class=\"accordion-title__wrap\">\n                        <h3 data-acc-btn=\"1\" class=\"accordion-title\">\n                            LOS MARCADORES LE ENSE\u00d1AR\u00c1N D\u00d3NDE NECESITA EDITAR\n                            <span class=\"accordion-title__icon accordion-title__icon--open\">    <svg fill=\"currentColor\" class=\"tj-c-icon tj-c-icon--sm tj-c-icon--green\">\n        <use xlink:href=\"https:\/\/staging.advisera.com\/20000academy\/wp-content\/themes\/academy_v2.0\/sprite\/icons.svg#plus-solid\"><\/use>\n    <\/svg>\n    <\/span>\n                            <span class=\"accordion-title__icon accordion-title__icon--close\">    <svg fill=\"currentColor\" class=\"tj-c-icon tj-c-icon--sm tj-c-icon--green\">\n        <use xlink:href=\"https:\/\/staging.advisera.com\/20000academy\/wp-content\/themes\/academy_v2.0\/sprite\/icons.svg#minus-solid\"><\/use>\n    <\/svg>\n    <\/span>\n                        <\/h3>\n                    <\/div>\n                    <p data-inner-image=\"\/wp-content\/uploads\/sites\/6\/2021\/04\/ISO_documentation_templates_placeholders_ES.gif\" data-acc-content=\"1\" class=\"accordion-text\">\n                        Simplemente mu\u00e9vase por los documentos, rellenando lo correspondiente a su compa\u00f1\u00eda de acuerdo a las instrucciones. Nuestros expertos hasta han a\u00f1adido instrucciones acerca de qu\u00e9 debe rellenar, para ayudarle a trav\u00e9s de la implementaci\u00f3n de la manera m\u00e1s eficiente posible.\n                    <\/p>\n                <\/div>\n                                                                <div class=\"accordion\" id=\"accordion-2\">\n                    <div class=\"accordion-title__wrap\">\n                        <h3 data-acc-btn=\"2\" class=\"accordion-title\">\n                            INSTRUCCIONES ADICIONALES PARA TAREAS M\u00c1S ESPEC\u00cdFICAS\n                            <span class=\"accordion-title__icon accordion-title__icon--open\">    <svg fill=\"currentColor\" class=\"tj-c-icon tj-c-icon--sm tj-c-icon--green\">\n        <use xlink:href=\"https:\/\/staging.advisera.com\/20000academy\/wp-content\/themes\/academy_v2.0\/sprite\/icons.svg#plus-solid\"><\/use>\n    <\/svg>\n    <\/span>\n                            <span class=\"accordion-title__icon accordion-title__icon--close\">    <svg fill=\"currentColor\" class=\"tj-c-icon tj-c-icon--sm tj-c-icon--green\">\n        <use xlink:href=\"https:\/\/staging.advisera.com\/20000academy\/wp-content\/themes\/academy_v2.0\/sprite\/icons.svg#minus-solid\"><\/use>\n    <\/svg>\n    <\/span>\n                        <\/h3>\n                    <\/div>\n                    <p data-inner-image=\"\/wp-content\/uploads\/sites\/6\/2021\/04\/ISO_documentation_video_tutorials_ES.gif\" data-acc-content=\"2\" class=\"accordion-text\">\n                        Completar algunas partes del documento puede ser un reto para usted si nunca lo ha hecho antes. Para esos casos, hemos a\u00f1adido instrucciones detalladas, y donde lo requiera, enlaces a art\u00edculos y tutoriales en video (en ingl\u00e9s) que le ayudar\u00e1n a entender y completar estas secciones.\n                    <\/p>\n                <\/div>\n                                                                <div class=\"accordion\" id=\"accordion-3\">\n                    <div class=\"accordion-title__wrap\">\n                        <h3 data-acc-btn=\"3\" class=\"accordion-title\">\n                            DOCUMENTOS COMPLETAMENTE PERSONALIZABLES\n                            <span class=\"accordion-title__icon accordion-title__icon--open\">    <svg fill=\"currentColor\" class=\"tj-c-icon tj-c-icon--sm tj-c-icon--green\">\n        <use xlink:href=\"https:\/\/staging.advisera.com\/20000academy\/wp-content\/themes\/academy_v2.0\/sprite\/icons.svg#plus-solid\"><\/use>\n    <\/svg>\n    <\/span>\n                            <span class=\"accordion-title__icon accordion-title__icon--close\">    <svg fill=\"currentColor\" class=\"tj-c-icon tj-c-icon--sm tj-c-icon--green\">\n        <use xlink:href=\"https:\/\/staging.advisera.com\/20000academy\/wp-content\/themes\/academy_v2.0\/sprite\/icons.svg#minus-solid\"><\/use>\n    <\/svg>\n    <\/span>\n                        <\/h3>\n                    <\/div>\n                    <p data-inner-image=\"\/wp-content\/uploads\/sites\/6\/2021\/04\/ISO_documentation_fully_customizable_templates_ES.gif\" data-acc-content=\"3\" class=\"accordion-text\">\n                        Muchas compa\u00f1\u00edas tienen un dise\u00f1o espec\u00edfico y una estructura para sus documentos oficiales. Los encabezados, los niveles de confidencialidad, y hasta los dise\u00f1os gr\u00e1ficos y fuentes est\u00e1n establecidos. Todos nuestros documentos son completamente personalizables, as\u00ed que usted puede adaptarlos tanto como lo necesite.\n                    <\/p>\n                <\/div>\n                                                                <div class=\"accordion\" id=\"accordion-4\">\n                    <div class=\"accordion-title__wrap\">\n                        <h3 data-acc-btn=\"4\" class=\"accordion-title\">\n                            TODA LA ASESOR\u00cdA QUE USTED NECESITE\n                            <span class=\"accordion-title__icon accordion-title__icon--open\">    <svg fill=\"currentColor\" class=\"tj-c-icon tj-c-icon--sm tj-c-icon--green\">\n        <use xlink:href=\"https:\/\/staging.advisera.com\/20000academy\/wp-content\/themes\/academy_v2.0\/sprite\/icons.svg#plus-solid\"><\/use>\n    <\/svg>\n    <\/span>\n                            <span class=\"accordion-title__icon accordion-title__icon--close\">    <svg fill=\"currentColor\" class=\"tj-c-icon tj-c-icon--sm tj-c-icon--green\">\n        <use xlink:href=\"https:\/\/staging.advisera.com\/20000academy\/wp-content\/themes\/academy_v2.0\/sprite\/icons.svg#minus-solid\"><\/use>\n    <\/svg>\n    <\/span>\n                        <\/h3>\n                    <\/div>\n                    <p data-inner-image=\"\/wp-content\/uploads\/sites\/6\/2021\/04\/ISO_documentation_support.gif\" data-acc-content=\"4\" class=\"accordion-text\">\n                        La certificaci\u00f3n ISO 20000 es m\u00e1s que solo documentaci\u00f3n. La implementaci\u00f3n de la norma debe estar acorde con su compa\u00f1\u00eda, y usted necesita lidiar con sus empleados, sus gerentes y sus procesos existentes de una manera apropiada. <br \/><br \/>Por eso es que nuestros expertos est\u00e1n a la mano con asesor\u00eda en vivo y en l\u00ednea para responder cualquier pregunta dif\u00edcil \u2013 podemos establecer una llamada a trav\u00e9s de Zoom, MS Teams o cualquier otro m\u00e9todo conveniente para usted; o podemos responder a sus preguntas a trav\u00e9s del correo-e \u2013 lo que mejor le convenga.\n                    <\/p>\n                <\/div>\n                                            <\/div>\n            <div class=\"accordion-image__wrap\">\n                <img decoding=\"async\" width=\"540\" height=\"448\" class=\"accordion-placeholder__screen lazy-load-c\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-src=\"\/wp-content\/uploads\/sites\/6\/2015\/07\/screen-transparent.png\" alt=\"-\">\n                                <img decoding=\"async\" width=\"500\" height=\"282\" class=\"accordion-inner__img lazy-load-c\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-src=\"\/wp-content\/uploads\/sites\/6\/2021\/04\/ISO_documentation_with_guidance_ES.gif\" alt=\"-\">\n                            <\/div>\n        <\/div>\n    <\/div>\n<\/section><\/div><\/div><\/div><div id=\"panel-13248-0-0-6\" class=\"so-panel widget widget_call-to-action-widget\" data-index=\"6\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-call-to-action-widget so-widget-call-to-action-widget-default-d75171398898-13248\"\n\t\t\t\n\t\t><div class=\"cta-widget full_width\">\n    <div class=\"l-section\">\n        <div class=\"a-row\">\n            <div class=\"cta-title-wrapper\">\n                                <div class=\"cta__bottom-btn\">\n                                        <a href=\"https:\/\/staging.advisera.com\/20000academy\/schedule-meeting\/\" target=\"_blank\" class=\"cta__bottom-btn push-campaign-utms\" data-button-inner-text=\"Schedule presentation button - top\">\n                        PROGRAME UNA PRESENTACI\u00d3N GRATUITA\n                    <\/a>\n                                    <\/div>\n                                <span class=\"cta_container_title\">\u00bfQuiere ver c\u00f3mo son los documentos?<\/span>\n                <p>Programe una presentaci\u00f3n gratuita y nuestro representante le mostrar\u00e1 cualquier documento que le interese.<\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div><\/div><\/div><div id=\"panel-13248-0-0-7\" class=\"so-panel widget widget_rounded-hovering-box-widget\" data-index=\"7\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-rounded-hovering-box-widget so-widget-rounded-hovering-box-widget-default-d75171398898-13248\"\n\t\t\t\n\t\t><\/div><\/div><div id=\"panel-13248-0-0-8\" class=\"so-panel widget widget_numbered-list-widget\" data-index=\"8\" ><div id=\"support\" class=\"panel-widget-style panel-widget-style-for-13248-0-0-8\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-numbered-list-widget so-widget-numbered-list-widget-default-d75171398898-13248\"\n\t\t\t\n\t\t><section data-target=\"expert-support\" class=\"numbered-and-image-list\">\n    <h2>ASESOR\u00cdA EXPERTA<\/h2>\n    <div class=\"l-section\">\n        <div class=\"a-row\">\n            <div class=\"numbered-list__section\">\n                <h3 class=\"numbered-list__section-title\">\u00bfC\u00f3mo funciona el SOPORTE DE EXPERTO?<\/h3>\n\n                                <div class=\"numbered-list__box\">\n                    <span class=\"numbered-list__box-number\">1<\/span>\n                    <h4>Soporte de un experto a tiempo real<\/h4>\n                    <p>Nuestro experto ISO 20000 se reunir\u00e1 regularmente con usted \u2013 le dir\u00e1 por d\u00f3nde empezar, cu\u00e1les son los siguientes pasos, y c\u00f3mo resolver cualquier problema que se le presente. Se pueden reunir a trav\u00e9s de Zoom, MS Teams, o cualquier opci\u00f3n de su conveniencia.<\/p>\n                <\/div>\n                                <div class=\"numbered-list__box\">\n                    <span class=\"numbered-list__box-number\">2<\/span>\n                    <h4>Asesor\u00eda ilimitada a trav\u00e9s del correo-e<\/h4>\n                    <p>Cons\u00faltenos cuando quiera durante su proyecto de implementaci\u00f3n con soporte ilimitado por correo-e, y sus preguntas ser\u00e1n contestadas en 24 horas por nuestros expertos.<\/p>\n                <\/div>\n                                <div class=\"numbered-list__box\">\n                    <span class=\"numbered-list__box-number\">3<\/span>\n                    <h4>Revisi\u00f3n realizada por expertos de un documento<\/h4>\n                    <p>Una vez usted haya completado los documentos, deje que nuestros expertos los revisen, ellos le proporcionar\u00e1n sus comentarios y le indicar\u00e1n qu\u00e9 necesita ser mejorado.<\/p>\n                <\/div>\n                \n            <\/div>\n\n            <div class=\"image-and-text-list\">\n                <div class=\"image-and-text-list__wrap\">\n                    <h3>He aqu\u00ed su equipo de expertos<\/h3>\n                    <p><p>Nuestro equipo incluye algunos de los auditores m\u00e1s experimentados, facilitadores y consultores en la norma ITIL e ISO 20000. Adicionalmente, nos enorgullecemos de las habilidades comunicacionales de nuestro equipo experto, lo cual nos ayuda a establecer relaciones estables y personales con nuestros clientes.<\/p>\n<\/p>\n\n                                        <div class=\"image-and-text-list__box\">\n                        <img decoding=\"async\" class=\"lazy-load-c\" width=\"150\" height=\"150\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-src=\"\/wp-content\/uploads\/sites\/6\/2018\/09\/Antonio-Jose-Segovia-rect.jpg\" alt=\"Antonio Jose Segovia\">\n                        <div class=\"image-and-text-list__content-wrap\">\n                            <h4>Antonio Jose Segovia<\/h4>\n                            <div class=\"image-and-text-list__text\">\n                                <p>Experto en<br \/>\nITIL\/ISO 20000 para<br \/>\nLatinoam\u00e9rica y<br \/>\nEspa\u00f1a<\/p>\n\n                            <\/div>\n                                                        <a href=\"https:\/\/staging.advisera.com\/20000academy\/es\/consultas-gratis\/\">\n                                Programe su consulta\n                                <span class=\"button-arrow\">    <svg fill=\"currentColor\" class=\"tj-c-icon tj-c-icon--sm tj-c-icon--green\">\n        <use xlink:href=\"https:\/\/staging.advisera.com\/20000academy\/wp-content\/themes\/academy_v2.0\/sprite\/icons.svg#arrow-right-solid\"><\/use>\n    <\/svg>\n    <\/span>\n                            <\/a>\n                                                    <\/div>\n                    <\/div>\n                                        <div class=\"image-and-text-list__box\">\n                        <img decoding=\"async\" class=\"lazy-load-c\" width=\"150\" height=\"150\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-src=\"\/wp-content\/uploads\/sites\/6\/2015\/05\/branimir-rect-300x300.png\" alt=\"Branimir Valentic\">\n                        <div class=\"image-and-text-list__content-wrap\">\n                            <h4>Branimir Valentic<\/h4>\n                            <div class=\"image-and-text-list__text\">\n                                <p>Experto l\u00edder en<br \/>\nITIL\/ISO 20000<\/p>\n\n                            <\/div>\n                                                        <a href=\"https:\/\/staging.advisera.com\/20000academy\/es\/consultas-gratis\/\">\n                                Programe su consulta\n                                <span class=\"button-arrow\">    <svg fill=\"currentColor\" class=\"tj-c-icon tj-c-icon--sm tj-c-icon--green\">\n        <use xlink:href=\"https:\/\/staging.advisera.com\/20000academy\/wp-content\/themes\/academy_v2.0\/sprite\/icons.svg#arrow-right-solid\"><\/use>\n    <\/svg>\n    <\/span>\n                            <\/a>\n                                                    <\/div>\n                    <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section><\/div><\/div><\/div><div id=\"panel-13248-0-0-9\" class=\"so-panel widget widget_rounded-price-box-widget\" data-index=\"9\" ><div class=\"need-more-support panel-widget-style panel-widget-style-for-13248-0-0-9\" id=\"need-more-support\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-rounded-price-box-widget so-widget-rounded-price-box-widget-default-d75171398898-13248\"\n\t\t\t\n\t\t><section class=\"rounded-price-box__section\">\n    <div class=\"l-section\">\n        <div class=\"a-row\">\n            <h2 class=\"rounded-price-box__section-title\">NECESITA M\u00c1S SOPORTE?<\/h2>\n            \t\t\t\n\t\t\t\t\t\t\n                \t\t\t\t\t\t\n                \t\t\t\t\t\t\n            <div class=\"rounded-price-box__wrap default-pricebox-table\">\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n                \t\t\t\n\t\t\t\t\t\t\t\t\t\t                    <div class=\"rounded-price-box \">\n\t\t\t\t\t\t\n\t\t\t\t\t\t                        <div class=\"rounded-price-box__title-wrap\">\n                            <h3 class=\"rounded-price-box__title\">\n                                PAQUETE DE DOCUMENTACI\u00d3N CON SOPORTE EXPERTO\n                            <\/h3>\n                        <\/div>\n                        <div class=\"rounded-price-box__text-wrapper\">\n                            <p>5 plantillas de documentos que cumplen con <span class=\"nobr\">ISO 20000<\/span><\/p>\n<p><strong>10 preguntas a trav\u00e9s del correo electr\u00f3nico por mes<\/strong><\/p>\n<p>Asistencia personalizada con un experto en ISO 20000<br \/>\n<strong>1 hora<\/strong><\/p>\n<p>Revisi\u00f3n por un experto:<br \/>\n<strong>1 documento completo<\/strong><\/p>\n\n\t\t\t\t\t\t<\/div>\n                        <div class=\"rounded-price-box__price-wrap\">\n                            <div class=\"rounded-price-box__price\">\n                                \t\t\t\t\t\t\t\n                                                                    <span class=\"suport-price-box__currency\">US<\/span>\n                                    <span class=\"rounded-rpice-box__price\">$229<\/span>\n                                \t\t\t\t\t\t\t\t\n                            <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n                                                            <a href=\"https:\/\/shop.staging.advisera.com\/order\/checkout.php?PRODS=37403479&amp;QTY=1&amp;CART=1&amp;CARD=1&amp;SHORT_FORM=1&amp;LANG=es&amp;CURRENCY=USD\" class=\"rounded-price-box__btn push-campaign-utms optimize__original\" rel=\"noopener noreferrer nofollow\" data-button-inner-text=\"Purchase buttons - plan options\" data-eventcategory=\"\">SOLIC\u00cdTELO AHORA<\/a>                                                    <\/div>\n                    <\/div>\n                \t\t\t\n\t\t\t\t\t\t\t\t\t\t                    <div class=\"rounded-price-box best-buy\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t                        <div class=\"rounded-price-box__title-wrap\">\n                            <h3 class=\"rounded-price-box__title\">\n                                PAQUETE DE DOCUMENTACI\u00d3N CON AMPLIACI\u00d3N DE SOPORTE\n                            <\/h3>\n                        <\/div>\n                        <div class=\"rounded-price-box__text-wrapper\">\n                            <p>5 plantillas de documentos que cumplen con <span class=\"nobr\">ISO 20000<\/span><\/p>\n<p><strong>Soporte ilimitado a trav\u00e9s de correo-e<\/strong><\/p>\n<p>Asistencia personalizada con un experto en ISO 20000<br \/>\n<strong>5 horas<\/strong><\/p>\n<p>Revisi\u00f3n por un experto:<br \/>\n<strong>5 documentos completos<\/strong><\/p>\n<p class=\"check-box\"><strong>Revisi\u00f3n previa a la auditor\u00eda<\/strong> (Llamada de 1 hora donde podemos revisar los elementos m\u00e1s importantes que buscar\u00e1 el auditor de certificaci\u00f3n)<\/p>\n\n\t\t\t\t\t\t<\/div>\n                        <div class=\"rounded-price-box__price-wrap\">\n                            <div class=\"rounded-price-box__price\">\n                                \t\t\t\t\t\t\t\n                                                                    <span class=\"suport-price-box__currency\">US<\/span>\n                                    <span class=\"rounded-rpice-box__price\">$819<\/span>\n                                \t\t\t\t\t\t\t\t\n                            <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n                                                            <a href=\"https:\/\/shop.staging.advisera.com\/order\/checkout.php?PRODS=37403465&amp;QTY=1&amp;CART=1&amp;CARD=1&amp;SHORT_FORM=1&amp;LANG=es&amp;CURRENCY=USD\" class=\"rounded-price-box__btn push-campaign-utms optimize__original\" rel=\"noopener noreferrer nofollow\" data-button-inner-text=\"Purchase buttons - plan options\" data-eventcategory=\"\">SOLIC\u00cdTELO AHORA<\/a>                                                    <\/div>\n                    <\/div>\n                            <\/div>\n                    <\/div>\n    <\/div>\n<\/section>\n<\/div><\/div><\/div><div id=\"panel-13248-0-0-10\" class=\"so-panel widget widget_q-and-a-list-widget\" data-index=\"10\" ><div id=\"faq\" class=\"panel-widget-style panel-widget-style-for-13248-0-0-10\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-q-and-a-list-widget so-widget-q-and-a-list-widget-default-d75171398898-13248\"\n\t\t\t\n\t\t><section class=\"qa-list-widget\">\n    <div class=\"l-section\">\n        <div class=\"a-row\">\n            <h2 class=\"qa-list-widget__title title-container\">PREGUNTAS FRECUENTES: COMPRAR EL PAQUETE DE DOCUMENTOS DE GESTI\u00d3N DE CAMBIOS ITSM<\/h2>\n\n                        <div class=\"qa-list-widget__wrap\">\n                <h3>\u00bfC\u00f3mo recibir\u00e9 los documentos?<\/h3>\n                <p>Una vez procesada la transacci\u00f3n, recibir\u00e1 un correo electr\u00f3nico con un v\u00ednculo de descarga. No puede ser m\u00e1s r\u00e1pido ni m\u00e1s sencillo.<\/p>\n            <\/div>\n                        <div class=\"qa-list-widget__wrap\">\n                <h3>\u00bfQu\u00e9 formas de pago aceptan?<\/h3>\n                <p>Aceptamos todas las tarjetas de cr\u00e9dito m\u00e1s importantes, pago a trav\u00e9s de PayPal, y adem\u00e1s, tambi\u00e9n podemos aceptar una transferencia desde su cuenta bancaria.<\/p>\n            <\/div>\n                        <div class=\"qa-list-widget__wrap\">\n                <h3>\u00bfC\u00f3mo mantienen mi informaci\u00f3n de pago segura?<\/h3>\n                <p>Utilizamos tecnolog\u00eda Secure Socket Layer (SSL), que es el est\u00e1ndar del sector. SSL una de las formas m\u00e1s seguras del mundo para transacciones en l\u00ednea. Los datos de su pago son encriptados y enviados inmediatamente al procesador del pago. Nosotros no vemos ni guardamos la informaci\u00f3n de su pago.<\/p>\n            <\/div>\n                        <div class=\"qa-list-widget__wrap\">\n                <h3>\u00bfQu\u00e9 monedas aceptan?<\/h3>\n                <p>Aceptamos pagos en m\u00e1s de 50 monedas diferentes, incluidos d\u00f3lares estadounidenses, euros, francos suizos y libras esterlinas.<\/p>\n            <\/div>\n                        <div class=\"qa-list-widget__wrap\">\n                <h3>No estoy muy seguro de que estos sean los documentos que necesito. \u00bfPuedo echar un vistazo antes de comprar?<\/h3>\n                <p>\u00a1Por supuesto! Haga clic en \u201cDESCARGUE UNA DEMO GRATUITA DEL PAQUETE DE DOCUMENTOS\u201d, escriba su nombre y direcci\u00f3n de correo electr\u00f3nico y tendr\u00e1 acceso a una muestra gratis de cada documento antes de tomar su decisi\u00f3n de compra. Podr\u00e1 ver c\u00f3mo son las plantillas y lo simples que ser\u00e1 completarlas.<\/p>\n            <\/div>\n                        <div class=\"qa-list-widget__wrap\">\n                <h3>\u00bfEl paquete es compatible con los nuevos cambios de ISO 20000?<\/h3>\n                <p>S\u00ed. Adem\u00e1s, tendr\u00e1 derecho a recibir actualizaciones gratuitas de estos paquetes durante un a\u00f1o a partir de la fecha de compra.<\/p>\n            <\/div>\n                        <div class=\"qa-list-widget__wrap\">\n                <h3>\u00bfQu\u00e9 es Advisera?<\/h3>\n                <p>Advisera Expert Solutions Ltd es una empresa especializada en ofrecer soporte en l\u00ednea para la implementaci\u00f3n de ISO. En los \u00faltimos 10 a\u00f1os ha cubierto todas las principales normas ISO y vendido sus productos en m\u00e1s de 100 pa\u00edses en todo el mundo. <a href=\"\/es\/acerca-de\/\" target=\"_blank\">Lea m\u00e1s aqu\u00ed<\/a>.<\/p>\n            <\/div>\n            \n            \n        <\/div>\n    <\/div>\n<\/section><\/div><\/div><\/div><div id=\"panel-13248-0-0-11\" class=\"so-panel widget widget_call-to-action-widget\" data-index=\"11\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-call-to-action-widget so-widget-call-to-action-widget-default-d75171398898-13248\"\n\t\t\t\n\t\t><div class=\"cta-widget boxed\">\n    <div class=\"l-section\">\n        <div class=\"a-row\">\n            <div class=\"cta-title-wrapper\">\n                                <div class=\"cta__bottom-btn\">\n                                        <a href=\"https:\/\/staging.advisera.com\/20000academy\/schedule-meeting\/\" target=\"_blank\" class=\"cta__bottom-btn push-campaign-utms\" data-button-inner-text=\"Schedule presentation button - bottom\">\n                        PROGRAME UNA PRESENTACI\u00d3N GRATUITA\n                    <\/a>\n                                    <\/div>\n                                <span class=\"cta_container_title\">\u00bfQuiere ver c\u00f3mo son los documentos?<\/span>\n                <p>Programe una presentaci\u00f3n gratuita y nuestro representante le mostrar\u00e1 cualquier documento que le interese.<\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div><\/div><\/div><div id=\"panel-13248-0-0-12\" class=\"so-panel widget widget_image-and-text-slider-widget\" data-index=\"12\" ><div id=\"reviews\" class=\"panel-widget-style panel-widget-style-for-13248-0-0-12\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-image-and-text-slider-widget so-widget-image-and-text-slider-widget-default-d75171398898-13248\"\n\t\t\t\n\t\t><section class=\"image-and-text-slider__section lazy-load-c\" data-loader=\"tinySliderLoader\">\n    <div class=\"l-section\">\n        <div class=\"a-row\">\n            <div class=\"text-slider__title-wrap\">\n                <h2>LO QUE NUESTROS CLIENTES<br \/>DICEN ACERCA DE NOSOTROS<\/h2>\n            <\/div>\n            <div class=\"text-slider__wrap\">\n                <div class=\"text-slider text-slider-js\">\n                                        <div class=\"image-and-text-slider\">\n                        <p>Estoy m\u00e1s que contento con las plantillas. Todav\u00eda me estoy familiarizando con la ISO 20000, y vuestras plantillas me lo ponen m\u00e1s f\u00e1cil.<\/p>\n                        <div class=\"text-slider__img-wrap\">\n                                                        <div class=\"text-slider__img-content\">\n                                <span class=\"text-slider__img-title\">ProAV Ltd<\/span>\n                                <p>Simon Eade<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <\/div>\n                <div class=\"controls custom-arrows\">\n                    <span class=\"prev\">\n                            <svg fill=\"currentColor\" class=\"tj-c-icon tj-c-icon--sm tj-c-icon--green\">\n        <use xlink:href=\"https:\/\/staging.advisera.com\/20000academy\/wp-content\/themes\/academy_v2.0\/sprite\/icons.svg#back\"><\/use>\n    <\/svg>\n                        <\/span>\n                    <span class=\"next\">\n 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