Who are the stakeholders and what is their importance in ITIL-based IT Service Management?
Branimir Valentic
Quite often I notice, during discussions about ITIL-based IT Service Management (ITSM), the mention of stakeholders. Although some people use...
Quite often I notice, during discussions about ITIL-based IT Service Management (ITSM), the mention of stakeholders. Although some people use it as a buzzword, those who know what it means – they know it’s quite...
